Tackling Fuel Poverty Together - Referrals
across Greater Essex and the East
If you would like to refer someone to our service, please use the secure referral form on this page.
Before completing the form, please ensure the person being referred has given their permission for their personal information to be shared with us. We cannot accept referrals without consent.
How we handle referral data
We take data security and confidentiality seriously. To protect your information and the individuals you refer, we use Jotform, a secure online platform trusted by thousands of organisations worldwide.
Secure Submission: The referral form is encrypted in transit and at rest using industry-standard 256-bit SSL encryption.
EU-Based Storage: All referral data is stored on Jotform’s European servers, ensuring full GDPR compliance and keeping information within the EEA.
Restricted Access: Only authorised members of our team can access submitted referrals. Access is secured with two-factor authentication (2FA) and monitored through audit logs.
Certified Infrastructure: Jotform is certified to ISO/IEC 27001 and SOC 2 Type II standards and uses secure, redundant data centres with 24/7 monitoring.
Spam and Abuse Protection: The form includes built-in security features like CAPTCHA to prevent misuse and protect the integrity of submitted data.
By submitting a referral, you confirm that:
The individual has understood and agreed to share their information with us for the purpose of receiving support.
You have explained how their data will be handled securely.
If you are completing the form on someone else’s behalf, you have obtained their clear permission to do so.
If you have any concerns about the referral process or need help completing the form, please contact us and we’ll be happy to assist.
Funded by:
