A new way to explore debt advice

Not sure where to start with a debt problem?

We’re developing a new AI-powered debt information tool to make it easier to understand your situation, explore your options and find the right next step.

You can tell the chatbot what’s happening in your own words. It will help you explore relevant debt information and point you towards useful resources and sources of support.

The tool is designed to complement, rather than replace, advice from a person. If you would rather speak to someone, or need further help, select “Contact a person” at any time.

Please remember: this tool provides information and guidance, not regulated debt advice. Always check important decisions with an adviser where appropriate.

This tool is currently being developed and tested by Citizens Advice Essex in partnership with Citizens Advice Southend and Japeto.